I stumbled upon this article . Read on .....
“Every day, a small Ant arrived at work early and started
work immediately, she produced a lot and she was happy. The boss, a
lion, was surprised to see that the ant was working without supervision.
He thought if the ant can produce so much without supervision, wouldn’t
she produce more if she had a supervisor!
So the lion recruited a cockroach who had extensive
experience as a supervisor and who was famous for writing excellent
reports. The cockroach’s first decision was to set up a clocking in
attendance system. He also needed a secretary to help him write and type
his reports. He recruited a spider who managed the archives and
monitored all phone calls.
The Lion was delighted with the cockroach’s report and
asked him to produce graphs to describe production rates and analyze,
trends so that he could use them for presentations at board meetings, so
the cockroach had to buy a new computer and a laser printer and recruit
a fly to manage the It department. the Ant , who had been once so
productive and relaxed, hated these new plethora of paperwork’s and
meetings which used up most of her time.
The lion came to the conclusion that it was high time to
nominate a person in charge of the department where the ant worked. The
position was given to the Cicada whose first decision was to buy a
carpet and an ergonomic chair for his office.The new person in charge
the cicada, also needed a computer and a personal assistant, who he had
brought form his previous department. to help him prepare a work and
budget control strategic optimization plan..
The department where the ant works is now a sad place,
where nobody laughs anymore and everybody has become upset, it was at
that time the cicada convinced the boss, The Lion to start a climatic
study of the environment. Having reviewed the charges of running the
ants department the lion found out that the production was much less
than before so he recruited the Owl a prestigious and renowned
consultant to carry out an audit and suggest solutions. The owl spent 3
months in the department and came out with an enormous report, in
several volumes, That concluded that ” The Department is overstaffed..”
Guess who the lion fired first ?
The Ant of course “Because she showed lack of motivation and had a negative attitude.”
If we transpose this fable to the world of work, one is tempted to
offer this fable as a good illustration of why it’s necessary to promote
and implement empowerment in every organization and how the role of a
manager should be to empower the team member to that he/she can do the
job effectively and not be burdened by excessive layers of red tape and
administrative tasks which only serve to justify and prove that actions
are being taken rather than that results have been achieved.
Indeed, as we all know, the amount of reporting and administrative
tasks required by an organization is inversely proportional to the
effectiveness of the organization in question. The more reporting you
have in an organization, the more tempting it is to conclude that
performance is low.
Results speak for themselves whereas failure always seems to have to justify itself!
However, in the above fable, one has to question the motivation of
the Lion. Rather than trying to improve the productivity of the ant by
adding more ants (which would seem the logical step) or by simply asking
the ant what needed to be done to make things better (even more logical
as the ant is best placed to know what needs to be done to improve
productivity at least initially), without consulting the ant, the Lion
adds backroom staff because one suspects that the Lion doesn’t
understand what makes the ant effective in the first place nor does the
lion understand how to go about improving things, because if he did, he
would have begun by asking the ant first!
All the measures the Lion takes seek to control rather than encourage and reward the ant. Why?
One suspects it is because the Lion may be confused as to what his
role is and seems to think that if he doesn’t implement a whole arsenal
of checks and controls which allow him to monitor the ant, he isn’t
playing his role as a Lion.
The Lion seems indeed to think his role as a Lion is to control and
monitor the activity of the ant rather than freeing him up to be more
effective. Of course, as the working day is not endless (even for
ants), the time needed to produce more and more reports means there is
less time for operational issues and this impacts inevitably on the
ant’s productivity and in the long run on his engagement and motivation.
And so the ant becomes trapped in a vicious circle of more controls,
more reports, more reports less productivity, less productivity more
checks, more checks more reports, more reports less productivity and so
on.
Perhaps one is reading too much into the Lion’s behaviour and perhaps
his motives are more well-intentioned. However, whatever the motives,
one cannot blame the ant for perceiving this behaviour as a
demonstration of a lack of trust in his abilities to perform because
rather than consulting him and asking him what needs to be done to
improve productivity, the lion deems it necessary to impose on him all
sorts of checks and controls.
Is it any wonder the ant may become frustrated? As the lion is
confused as to his role, is it any wonder he fails to understand why the
ant is frustrated and that he concludes in error that it is because the
ant is disengaged and negative?
Indeed, this is an example of the Pygmalion effect in reverse. The
“lion” seeks to assert his authority rather than drive performance and
imposes a command and control mode of management which generates
frustration in his “ants” and this in turn in the “lion’s mind
legitimates the command and control management mode generating the
frustration in the first place. What a paradox!
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